PERSONAL ACCOUNTS    
Q. What kind of checking accounts does Whitney offer?    
Q. How can I apply for a (checking, savings, or credit card account)?    
Q. What types of savings accounts or interest bearing accounts does the Whitney offer?    
Q. How can I set up a Certificate of Deposit?    
Q. How can I change my ATM card pin number? A. Our ATM's are equipped to change your pin for you. You will need to input your existing pin in order to change it. If you need a pin reminder, please contact a Whitney Banker at 877-611-WHIT (9448).
Q. How can I get Overdraft Protection?    

CREDIT CARDS    
Q. How do I apply for a Whitney Visa online?    

SYSTEM REQUIREMENTS/NAVIGATION

    
Q. What software do I need?    
Q. How would I bookmark this site? A. You would use the "favorite" option on your browser by selecting "add favorite". If you are using Netscape, you can use the bookmark option.
Q. When I am on the site, how do I get back to the homepage? A. To get back to the homepage, go to the top left corner of the current page and click on the Whitney logo.

JOB OPPORTUNITIES

    
Q. How can I find out what job positions are available?    
Q. How can I apply for a job at Whitney?    
     

CUSTOMER SECURITY & PRIVACY

    
Q. Is your site secure? A. Whitney is very concerned about the security of access to Customers' information and has endeavored to provide an acceptable level of security. To access some of the functions provided, you will need to meet the minimum computer hardware and software requirements as noted in System Requirements. Minimum browser requirements maintain a 128-bit encryption, which provides a very strong level of security.
Q. What kind of encryption does Whitney use? A. Currently, we support access by Netscape Communicator or Microsoft Internet Explorer 4.01. Both of these browsers support 128-bit encryption. The "128" refers to the size of the key used to encrypt messages.
Q. What is the difference between 128-bit and 40-bit encryption? A.

The main difference is that 128-bit encryption provides a significantly greater amount of cryptographic protection than 40-bit encryption. With the increasing computing power of potential criminals, it is becoming more necessary to employ larger keys, as evidenced by a recent study by several leading cryptographers.

In terms of what the numbers represent, "128" and "40" bit encryption refer to the size of the key used to encrypt the message. Roughly speaking, 128-bit encryption is 309,485,009,821,345,068,724,781,056 times stronger than 40-bit encryption. Presently, 40-bit encryption is not considered "strong" security in the cryptographic community. However, even taking into account Moore's Law, which states that computing power doubles about every 18 months, 128-bit encryption represents a very strong method of encryption for the foreseeable future.

Q. What is Whitney's policy on the privacy of my personal information? A. Since 1883, the Whitney has recognized and respected the privacy expectation of our customers and we understand our responsibility to treat customer information in an appropriate and confidential manner. For more information about our commitment to maintain your privacy, please see our Privacy Policy.

 

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